- Develop and implement comprehensive telecalling strategies to achieve business objectives.
- Lead and manage a team of telecallers, providing guidance and training to ensure high-quality performance.
- Build and maintain solid relationships with customers, addressing their concerns and resolving issues promptly.
- Analyze customer feedback and market trends to identify opportunities for improvement.
- Collaborate with cross-functional teams to align telecalling efforts with overall business goals.
- Monitor and report on key performance indicators, such as call volume, conversion rates, and customer satisfaction.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Assistant Manager - Telecalling (Thane)
🏢 Incred
📍 Thane