Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : Tableau

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and delivering timely solutions to maintain system reliability and performance in a dynamic environment.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Coordinate with stakeholders to ensure alignment of support activities with business objectives.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Tableau.
- Experience in designing and developing interactive dashboards and reports using Tableau.
- Strong analytical skills to interpret data and provide actionable insights.
- Ability to troubleshoot and resolve issues related to data visualization and reporting tools.
- Familiarity with data integration techniques and working with various data sources.
- Excellent communication skills to collaborate effectively with cross-functional teams.

Additional Information
- The candidate should have minimum 5 years of experience in Tableau.
- This position is based at our BDC7A - SEZ office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru