Company Description Medcity International Academy (MIA) is a premier professional training and coaching institution headquartered in Kannur, Kerala, India, with multiple centers across Kerala and Karnataka. The Academy is recognized for its strong focus on English language proficiency and qualified assessment test training, helping learners achieve international exam success and global employability. MIA offers specialized programs for major language tests and key nursing and healthcare assessments, supported by experienced trainers certified by leading global bodies.

By combining evidence-based teaching, digital tools, personalized coaching, and app-based learning, MIA supports both online and classroom learners. Its mission is to expand global opportunities for students and professionals across healthcare, IT, engineering, hospitality, aviation, tourism, and communications through impactful education and strategic training.

Role Description The Administrative Specialist is a full-time, in office role based in Kerala, India. This role is responsible for managing daily administrative operations, including scheduling classes and meetings, maintaining student and faculty records, and coordinating communication between trainers, learners, and management.

The Administrative

Specialist will handle front office support, respond to inquiries, assist with admissions and enrollment processes,



and provide customer service to students and partners. The role includes basic finance-related tasks such as tracking payments, preparing summaries, and supporting billing and documentation.

The Administrative

Specialist will also assist in preparing reports, maintaining databases, and ensuring that office procedures and institutional policies are followed consistently.

Qualifications

- Strong Communication and Customer Service skills to interact effectively with students, trainers, and other stakeholders.
- Administrative Assistance and organizational skills to manage records, schedules, documentation, and office workflows.
- Analytical Skills to review data, prepare reports, and support decision-making in academic and operational activities.
- Basic Finance skills to assist with payment tracking, invoicing support, and financial documentation.
- Proficiency with office software and digital tools (e.g., spreadsheets, word processing, CRM or student management systems).
- Ability to work on-site in a rapid-paced educational environment, managing multiple priorities with attention to detail.
- Prior experience in an educational institution or training academy is an advantage.
- Relevant diploma or bachelor’s degree in administration, business, or a related discipline preferred.

📌 Administrative Specialist (Kerala)
🏢 Medcity International Academy
📍 Kerala