Customer Service Officer - Retail

EQU/CSO-R/1857213
Equitas Small Finance Bank
Inclusive Banking - SBL
Location: South > Telangana > AP and TG > Telangana > Karmanghat VF (Area Office) - KRMGT
Branch Code: 4012
Branch Name: KHARMANGHAT

Posted On: 10 Sep 2026
End Date: 25 Sep 2026
Required Experience: NA

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No. Of Openings: 1
External Title: Customer Service Officer - Retail
Employment Type: Permanent
Employment Category: Office
Closing Date: 25 Sep 2026

Organisational Details

Entity: Equitas Small Finance Bank
Business Unit: Assets
Division/Function (SBU): Inclusive Banking - SBL
Department: Mortgages
Sub-Department: Operations
Generic Role: Customer Service Officer
Division: Inclusive Banking - SBL
Zone: South
State: Telangana
Region: AP and TG
Area: Telangana
Cluster: Telangana
PT Location:



Karmanghat VF (Area Office) - KRMGT

Skills

- Highest Education: No data available
- Working Language: No data available

- Cash Management - Accounting of Cash and Banking the Cash
- File despatch as per timelines (PRDD)
- NACH Rejected Cash collections to be less than 10% of billing
- Disbursement Management (XMS upload and query resolution)
- FTR to be achieved as per matrix
- Repayment reminder call for Retail customers
- On-time closure of DCS summary and maintenance of Key Management Register
- Post despatch file quality FTR to be achieved as per matrix
- Management Retail stationery by indenting to OPS on need basis
- Self Development

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India