2. Executive – Revenue Operations (Abandoned Cart Recovery) - B2CExperience: 4+ yearMust have: Travel industry background (Eg: MMT, Goibibo, Yatra.Com etc) and abandoned cart recovery experienceRelevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer SuccessBudget / CTC: ₹8 - 10 LPA (Fixed)This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.Solid persuasion, objection handling, rapport-building and customer engagement skills are essential.Candidates should be comfortable working with contact, productivity and conversion targets.E-commerce/digital commerce and Salesforce/CRM experience will be preferred.Common Role DetailsWorking Schedule / Shift Timings: 9-hour shift; timings are flexible—10:00 AM–7:00 PMWork Model: Work From Office (WFO) | 5 days a weekLocation: Hauz Khas, South Delhi
📌 Customer Service Representative (Delhi)
🏢 Zafify
📍 Delhi