Job DescriptionJob Title: Oracle Cloud GL (General Ledger) — Application Support Consultant NJob Type: Contract with Mumba Technology NLocation: Hyderabad and Gurgaon (Hybrid) NContract Duration: 6–12 Months (extendable based on performance and engagement needs) NAbout the RolenWeare looking for an experienced Oracle Cloud General Ledger (GL) Support Consultant with strong hands-on functional expertise in Oracle Cloud GL, with proven experience resolving production issues, handling period-close activities, and providing day-to-day operational support in a live Oracle Cloud Financials environment. NKey Responsibilitiesn Provide L2/L3 production support for Oracle Cloud General Ledger module, ensuring timely resolution of incidents and service requests within defined SLAs N Manage and troubleshoot day-to-day GL issues: journal posting errors, allocation failures, reconciliation mismatches, ledger balancing issues N Support month-end, quarter-end, and year-end close activities including journal review, accruals, revaluation, translation, and consolidation N Monitor and resolve issues in scheduled processes (ESS jobs) related to GL — posting, import, allocations, period close N Handle intercompany transactions, elimination entries, and cross-ledger balancing issues N Perform root cause analysis (RCA) for recurring issues and recommend permanent fixes / configuration changes N Coordinate with Oracle Support (SRs/Service Requests) for bug fixes, patches, and quarterly update issues N Support functional testing of Oracle Cloud quarterly patches/updates and regression testing for GL processes N Work closely with subledger (AP, AR, FA & CM) support teams to resolve cross-module integration issues impacting GL N Assist in FBDI-based data loads, journal uploads, and correction of failed interface/import processes N Maintain and update support documentation, SOPs, and knowledge base articles N Handle minor enhancements, CRs (Change Requests), and configuration updates as per business need N Provide end-user support, training,



and query resolution related to GL processes N Track tickets via ITSM tools (ServiceNow, JIRA, Remedy, etc.) and report on SLA compliance and ticket trends N Participate in on-call/rotational support and be available during period-close windows (including weekends, if required) NRequired Skills & Qualifications N 3–10 years of experiencein Oracle applications, with at least 4–5 years dedicated to Oracle Cloud GL support/operations N Strong hands-on experience in a production support environment N Solid understanding of GL configurations: Chart of Accounts, Ledgers, Calendars, Journal Sources/Categories, Data Access Sets N Practical experience with allocations, revaluation, translation, and consolidation processes N Experience handling period-close cycle issues and providing close-window support N Working knowledge of GL integration points with AP, AR, FA, CM, and Expenses N Hands-on experience withOTBI, FRS (Financial Reporting Studio), and Smart View for troubleshooting/reporting issues N Familiarity with FBDI templates and resolving failed import/interface issues N Experience raising and managing Oracle Service Requests (SRs) via My Oracle Support (MOS) N Understanding of Oracle Cloud release cycles (quarterly updates) and their impact on GL configurations N Good knowledge of ITSM/ticketing tools (ServiceNow, JIRA, Remedy) N Strong analytical and troubleshooting skills with the ability to prioritize under pressure Preferred/Good to Have N Oracle Cloud Financials (GL) certification N Prior experience in AMS/support engagements (as opposed to only implementation projects) N Exposure to SLA-driven support models and ticket-severity frameworks (P1/P2/P3) N Basic understanding of SQL for data validation/debugging (not mandatory) NSoft Skillsn Solid ownership mindset with a sense of urgency during close periods N Good client communication and ticket documentation skills N Ability to work independently and manage multiple tickets/priorities simultaneously N Team player with willingness to support on-call/rotational schedules NNote: This position offers only salary; there is no PF scheme, healthcare, or other benefits.

📌 Oracle Cloud Gl (General Ledger) -- Application Support Consultant (Hyderabad)
🏢 Mumba Technologies
📍 Hyderabad