14 Sep
|
Mahindra Holidays & Resorts India
|
Alibag
14 Sep
Mahindra Holidays & Resorts India
Alibag
Job DescriptionKey Responsibilities: NTheme-Based Experience Curation Nn Conceptualize anddesign unique, theme-based guest experiences across Club Mahindra resorts. N Develop annual and seasonal experience calendars aligned to themes such as Wellness, Culture, Family Bonding, Adventure, Sustainability, Culinary, and Festivals. N Create engaging guest journeys through a blend of activities, entertainment, storytelling, décor, and local experiences. NnExperience Innovation & Design Nn Research hospitality and leisure trends to introduce innovative experience concepts. N Curate experiences thatshowcase local culture, traditions, cuisine, and community partnerships. N Develop scalable experience frameworks and playbooks for deployment across resorts. NnStakeholder Collaboration Nn Partner with Resort Operations, Marketing, F&B;, Entertainment, and Digital teams to bring curated experiences to life. N Collaborate with external artists, performers, facilitators, and experience partners to enhance guest engagement.
N Support pilot launches and roll out new experience concepts across resort clusters. NnPerformance & Continuous Improvement Nn Monitor guest participation, satisfaction, and feedback metrics. N Identify opportunities to enhance existing experiences and introduce recent concepts. N Benchmark Club Mahindraexperiences against leading hospitality and leisure brands. NnQualification & Skills Required Nn 7-12 years of experience in hospitality, experiential tourism, cruise, events, entertainment, or guest experience design. N Proven experience in conceptualizing and delivering customer-centric experiences. N Strong storytelling, creative thinking, stakeholder management, and project execution skills. N Passion for creating memorable guest experiences and driving innovation. NnLocation - Mumbai & Pan India
📌 Manager - Curator & Experience Design (Alibag)
🏢 Mahindra Holidays & Resorts India
📍 Alibag