Job DescriptionJob Title: Customer Support Associate – International Voice Process NLocation: Bangalore (In-Person Interview only) NnWe are looking for enthusiastic and customer-focused professionals to join our International Voice Process – General Insurance (Claims Processing) team. The selected candidates will be responsible for handling inbound and/or outbound customer calls, resolving insurance-related queries, providing accurate information, and delivering a high-quality customer experience. NThe ideal candidate should have solid English communication skills, good listening ability, a customer-oriented approach, and the flexibility to work in international shifts. NnKeyResponsibilities:
Nn Handle customer calls for international clients professionally and efficiently N Understand customer requirements and help them with best available options N Maintain high standardsof communication and customer satisfaction N Adhere to process guidelines and quality parameters N Document customer interactions appropriately NnnEligibility Criteria: Nn Graduateswith experience in International Voice BPO domain Mandatory. N Excellent verbal communication skills in English N Customer-focused mindset and problem-solving ability. NnnWork Schedule: Nn 5 days working from office N Saturday - Sunday Fix Weekoff N UK Rotational Shift NnnHow to Apply: NTo apply for this job, click on the below mentioned link and register yourself. Nnhttps://smrtr.Io/ByF2M N
📌 Customer Service Representative (Karnataka)
🏢 WNS
📍 Karnataka