2.

Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
Experience: 4+ year
Must have: Travel industry background (Eg: MMT, Goibibo, etc) and abandoned cart recovery experience
Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success
Budget / CTC: ₹8 - 10 LPA (Fixed)
This is primarily a B2C role , involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.

Strong persuasion, objection handling, rapport-building and customer engagement skills are essential.

Candidates should be comfortable working with contact, productivity and conversion targets .
E-commerce/digital commerce and Salesforce/CRM experience will be preferred.

Common Role Details
Working Schedule / Shift Timings: 9-hour shift; timings are adaptable—10:00 AM–7:00 PM
Work Model: Work From Office (WFO) | 5 days a week
Location: Hauz Khas, South Delhi

📌 Customer Service Representative (India)
🏢 Zafify
📍 India