Job Description

We are looking for a Digital Adoption Specialist to join our team at InfoBeans in Bangalore (HSR Layout)!

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If you have a knack for creating engaging user onboarding flows, in-app guidance, and interactive content using platforms like Whatfix, we'd love to connect.

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Key Details

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- Role: Digital Adoption Specialist
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- Experience: 2.5 – 5 years
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- Location: Bangalore (HSR Layout) – Work from Office
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- Shift: US Shift (5:00 PM – 2:00 AM IST)
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What You'll Do

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- Design and build interactive in-app content including Flows, Tasklists, Beacons, Tooltips, and Self-Help modules.
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- Collaborate with multinational stakeholders to understand business workflows, enterprise software, and user personas.
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- Drive digital adoption and help end-users seamlessly onboard and navigate complex applications.
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What We're Looking For

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- 2.5+ years of experience across Instructional Design, Content Creation, Technical Writing, Customer Success, or Software Development.
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- Familiarity with DAP tools (Whatfix experience is a strong plus!).
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- Strong analytical mindset and problem-solving skills.
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- Basic understanding of enterprise applications (ERP, CRM) and web technologies (HTML, CSS, JavaScript) is preferred.
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Why Join InfoBeans?

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Recognized as a Great Place to Work, InfoBeans is a publicly listed digital transformation company driven by a culture of "Creating WOW!". We offer a dynamic work workplace with continuous learning and career growth.

📌 Digital Adoption Specialist (Bagalur)
🏢 InfoBeans
📍 Bagalur