Job Description

Responsibilities

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Provide post-production support and enhancement services in multiple areas of Workday HCM and serve as the subject matter expert to assist fellow team members and clients

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Participate in advisory, planning and implementation of additional Workday HCM modules by documenting requirements, mapping processes, and implementing best-practice configuration

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Manage client relationships and resolves client support requests varying from operational support issue resolution, phase x implementations and enhancement projects, release planning, to strategic road mapping services

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Lead sessions with clients and team members to analyze and scope complex business requirements

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Prioritize and delegate requests and tasks by level of urgency, scope, complexity, and team availability

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Provide guidance to and collaborate with team members to research and resolve complex client requests

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Provide Workday best practices and ensure high quality deliverables

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Communicate effectively with clients to convey project updates, configuration recommendations, and Workday best practices

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Prioritize client's interest and proactively listen to ensure that work exceeds their expectations

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Actively foster internal relationships, share knowledge,



and mentor other consultants, and contribute as a leader to grow our practice

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Take initiative to perform or delegate other related duties as needs are discovered, including internal projects

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Looking for

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Strong understanding of core Workday competencies (business process, reporting, security) and deep expertise in one (or multiple!) Workday HCM functional areas

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Experience implementing/supporting Workday modules related to Core HR, Perks, Payroll, Absence and Time tracking preferred

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5+ years of recent Workday experience implementing/Supporting Workday HCM modules

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Strong experience within Workday HCM deployments and operational support projects

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Ability to build and develop strong client relationships

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Excellent verbal and written communication skills

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Passionate about knowledge sharing

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Ability to learn technology quickly through instruction and self-training

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Ability to interact and collaborate effectively with clients and co-workers in a positive manner that engenders confidence and trust

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Good problem solver with ability to consider alternative and diverse perspectives

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Experience: 10+ years

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Work location: Chennai/Mumbai/Pune

📌 Workday Sr HCM Functional Consultant (Tamil Nadu)
🏢 Hexaware Technologies
📍 Tamil Nadu