Location: Pune, Hybrid
Type: Permanent

We are seeking an experienced Azure Support Engineer to join our managed support services team.

The ideal candidate will provide L1 and L2 support for a range of Azure PaaS and IaaS services, ensuring seamless operation and customer satisfaction.
' :
✅ Support (L1 and L2), manage and maintain Azure-based PaaS and IaaS services.
✅ Monitor, troubleshoot and resolve technical issues related to Azure services.
✅ Collaborate with cross-functional teams to ensure timely resolution of customer issues.
✅ Maintain technical documentation and best practices for Azure support.

' :
✅ 2–5 years' proven experience supporting Azure PaaS services.
✅ Strong understanding of Azure services including:
• Compute — App Services, Functions, Kubernetes/AKS, Container Apps, Virtual Machines
• Data Services — SQL Database, Data Factory, Databricks, Lakehouse, Synapse Analytics, Fabric, Blob/File Storage
• Integration — Service Bus, Event Hub, Event Grid




• Security — Key Vault, Entra ID
• Monitoring — App Insights, Dynatrace, Azure Monitor
✅ Excellent problem-solving skills and the ability to work in a quick-paced, collaborative environment.
✅ Strong communication and interpersonal skills to effectively collaborate with team members and stakeholders.

:
➕ Microsoft Azure certifications (e.g.

Azure Solutions Architect, Azure Developer).
➕ Experience with Dev

Ops practices and tools for continuous integration and continuous deployment (CI/CD).
➕ Experience with SaaS services such as Logic Apps, Power BI, Power Apps/Automate, Dev

Ops deployment, and Office 365 configuration.
:

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