Location: Pune, Hybrid

Type: Permanent

We are seeking an experienced Azure Support Engineer to join our managed support services team. The ideal candidate will provide L1 and L2 support for a range of Azure PaaS and IaaS services, ensuring seamless operation and customer satisfaction.

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✅ Support (L1 and L2), manage and maintain Azure-based PaaS and IaaS services.

✅ Monitor, troubleshoot and resolve technical issues related to Azure services.

✅ Collaborate with cross-functional teams to ensure timely resolution of customer issues.

✅ Maintain technical documentation and best practices for Azure support.

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✅ 2–5 years' proven experience supporting Azure PaaS services.

✅ Robust understanding of Azure services including:

• Compute — App Services, Functions, Kubernetes/AKS, Container Apps, Virtual Machines

• Data Services — SQL Database, Data Factory, Databricks, Lakehouse, Synapse Analytics, Fabric, Blob/File Storage

• Integration — Service Bus, Event Hub, Event Grid





• Security — Key Vault, Entra ID

• Monitoring — App Insights, Dynatrace, Azure Monitor

✅ Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.

✅ Strong communication and interpersonal skills to effectively collaborate with team members and stakeholders.

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➕ Microsoft Azure certifications (e.g. Azure Solutions Architect, Azure Developer).

➕ Experience with Dev Ops practices and tools for continuous integration and continuous deployment (CI/CD).

➕ Experience with SaaS services such as Logic Apps, Power BI, Power Apps/Automate, Dev Ops deployment, and Office 365 configuration.

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📌 AZURE PAAS / IAAS SUPPORT ENGINEER (India)
🏢 The Right Hire
📍 India