Company Description

MSX International (MSX) is a leading provider of technology-enabled business process outsourcing (BPO) services to OEMs in more than 80 countries. MSXs deep automotive industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost and enhancing customer satisfaction. The companys broad BPO services suite supports OEMs across Warranty and Technical, Parts and Service, Channel Management, Customer Engagement, and Fleet and Mobility. MSX employs more than 5,000 team members worldwide.

Website : http://www.msxi.com

Job Description

Responsibilities:

Responsible for supporting the dealership network on request related to the expediting of service parts orders. Agents will work primarily in Stellantis systems, including a case management tool, parts catalog, parts inventory management, supply chain tools etc.

Request to be handled include among others:
- Upgrade order status
- Place request on dealer behalf
- Dealer to dealer sale

Required background & skills:

- Ability to relate with dealer
- Customer service experience
- Knowledge of automotive processes & parts
- PC literate

📌 Engineer - Stellantis Supply Expediting (VOR) Project (Chennai)
🏢 MSX INTERNATIONAL
📍 Chennai