Company Description ABF Group of Companies is an India-based conglomerate comprising over 12 companies operating across diverse sectors with a global client base. Originating in Mangalore, India, the group has expanded its presence across India, the Middle East, and the Far East. ABF Group focuses on high-growth markets, delivering products and services in shipping and logistics, engineering services, and trading.

Its strong customer-centered approach underpins the group’s rapid growth and long-term partnerships. Team members join a dynamic environment with international exposure and opportunities to contribute to multiple business verticals.

Role Description The Telesales Representative is a full-time, on-site role based in Bengaluru. This role is responsible for making outbound and handling inbound calls to prospective and existing customers, presenting products and services, and converting leads into sales.

The Telesales

Representative will respond to customer inquiries, provide product information, and maintain accurate records of calls and sales activities in the CRM system. Daily tasks include following up on leads, managing call lists, meeting or exceeding sales targets,



and coordinating with the sales and customer service teams to ensure a positive customer experience. The role also involves participating in brief training and update sessions to stay informed about offerings, promotions, and process changes.

Qualifications

- Solid Communication skills, including clear spoken English and active listening.
- Customer Service and Customer Support skills for handling inquiries, resolving issues, and maintaining customer satisfaction.
- Sales skills for prospecting, lead conversion, and achieving or exceeding telesales targets.
- Ability to participate in and apply learnings from Training related to products, processes, and sales techniques.
- Prior experience in telesales, inside sales, or call center roles is preferred.
- Comfort with using telephony systems, CRM tools, and basic computer applications.
- Resilience, goal orientation, and the ability to work effectively in a fast-paced, target-driven environment.
- Minimum of a high school diploma; a graduate degree in business or a related field is an advantage.

📌 Telesales Representative (Bengaluru)
🏢 ABF Group Of Companies
📍 Bengaluru