Job Objective The primary responsibility of this position is to identify and contact potential US business clients, introduce SA Smart Solution's services, qualify prospects and schedule appointments for the sales team.

The candidate will focus on B2B outbound calling and appointment generation, rather than directly closing complex projects.

Key Responsibilities1. Outbound Calling

- Make outbound calls to potential business clients in the USA.
- Contact business owners, decision-makers and marketing managers.
- Introduce SA Smart Solution professionally.
- Identify businesses that may require websites, digital marketing, SEO, AI or automation services.
- Follow an approved calling script while maintaining a natural conversation.

2. Lead Qualification

Understand the prospect's

- Business type
- Current website
- Digital marketing activities
- Online presence
- Business requirements
- Current challenges
- Decision-making process
- Potential interest in SA Smart Solution services

3. Appointment Setting
- Generate qualified sales opportunities.
- Schedule meetings with interested prospects.
- Coordinate appointments with the sales/business development team.
- Send or coordinate meeting details.
- Maintain accurate appointment records.

4. Follow-Up
- Follow up with interested prospects.
- Maintain scheduled follow-up activities.
- Contact prospects who requested a callback.
- Send approved follow-up emails/messages where required.

5. CRM Management

Update every lead and call accurately in the company's CRM.

Record

- Contact name
- Company name
- Phone number
- Email
- Location
- Call outcome
- Prospect requirement
- Interest level
- Follow-up date
- Appointment details
- Notes





Daily Performance Responsibilities The candidate is expected to maintain consistent activity and quality.

Initial KPI TargetsKPI

TargetOutbound calls 80–120/day

Meaningful conversations25–40/day

Qualified prospects5–10/day

Appointments2–5/day

Follow-ups15–25/day

CRM updates100% of contacted leads

Targets may be adjusted based on campaign, industry and lead quality.

Candidate Requirements

Essential

- Excellent spoken English.
- Clear and confident communication.
- Valuable listening skills.
- Comfortable speaking with US customers.
- Basic computer knowledge.
- Ability to work independently.
- Good internet connectivity.
- Ability to work US business hours.
- Comfortable using CRM and online communication tools.

Preferred
- Previous experience in US telecalling.
- B2B cold-calling experience.
- Appointment-setting experience.
- Experience selling websites, SEO, digital marketing, software or IT services.
- Experience using CRM systems.
- Experience with VoIP calling platforms.

Freshers with excellent English communication skills may also apply.

Required Skills

Communication: Excellent

English: Fluent / Professional

Sales: Basic to Intermediate

Cold Calling: Required

Lead Qualification: Required

CRM: Basic knowledge preferred

Computer Skills: Good

Negotiation: Basic

Customer Handling: Good

Persuasion: Good

Work From Home Requirements The candidate must have:

- Laptop/Desktop computer
- Reliable high-speed internet
- Backup internet connection preferred
- Good-quality headset with microphone
- Quiet working environment
- Suitable workspace
- UPS/power backup preferred

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Internet reimbursement

Work Location: Remote

📌 Tele Caller Executive (India)
🏢 Travancore International
📍 India