Supply Chain & After Sales Claim Administration

Job Summary

Looking for a professional to handle Supply Chain, Order Management and After Sales Claim activities, including inventory, supplier coordination, claims, refunds and credit note processing.

Max 5.50 LPA

Experience - 2 Years

Key Responsibilities

- Handle cases and queries from Stores, CCC and internal stakeholders through email.
- Manage Sales Orders, Purchase Orders, cancellations and order fulfilment.
- Coordinate with Suppliers, Stores, Hubs, Warehouses and Logistics teams.
- Monitor inventory, stock movement, ETA and supplier orders.
- Resolve PO exceptions and support PO & invoice matching.
- Process after-sales claims, damaged product claims, refunds and credit notes.




- Create claims/tickets and Manual RFCs; follow up with Suppliers for resolution.
- Investigate and resolve system/process exceptions within defined TAT.
- Maintain quality, productivity and team KPIs.

Required Skills
- Supply Chain / Order Management
- Inventory & Logistics
- Supplier Coordination
- Claims & Refund Processing
- Credit Note / RFC
- PO & Invoice Management
- SAP Knowledge
- MS Excel / MS Word
- Valuable English Communication
- Stakeholder Management & Problem Solving

Preferred Profile

Experience in Supply Chain, Order Management, Logistics or After Sales Claims with good SAP knowledge will be preferred.

📌 Supply Chain Specialist (2+Yrs immediate joiner ) (Pune)
🏢 Innova ESI
📍 Pune