HIRING OCH HEALTHCARE

Location: Pune

Role: Customer Service & Collections

Freshers: Up to 25000 Take Home

Experienced: Up to 45000 Take Home

Incentives: Performance-based

Shift: 24/7 Rotational 9 Hours

Week Offs: 2 Rotational Offs between Monday to Friday

Saturday & Sunday: Fixed Working Days

We are looking for candidates with excellent communication skills to join our OCH Healthcare Customer Service & Collections process.

Key Responsibilities:

Handle customer interactions professionally and resolve queries effectively

Manage healthcare-related customer service and collections activities

Communicate clearly and confidently with customers

Follow process guidelines and maintain service quality

Handle payment/collection-related conversations professionally

Meet assigned performance and quality targets

Maintain accurate records of customer interactions

Requirements:

Excellent verbal and written communication skills





Freshers and experienced candidates can apply

Customer service collections BPO healthcare or related experience is an advantage

Comfortable working in 24/7 rotational shifts

Willingness to work fixed Saturdays and Sundays

Robust customer-handling and problem-solving skills

Attractive Take-Home Salary Performance-Based Incentives

Required Skills:

Customer Service Healthcare Process Collections Excellent Communication Skills Verbal & Written Communication Customer Handling Query Resolution Payment Follow-up Negotiation Skills Problem Solving Active Listening Process Adherence Quality & Compliance Performance Management BPO/Call Center Experience International Voice Process 24/7 Rotational Shifts Multitasking

Required Education:

Bachelors Degree (MBA Preferred)

📌 OCH - HEALTHCARE (Pune)
🏢 Vrinda International
📍 Pune