SERVICE NOW IRM / GRC CONSULTANT

Experience: 6+ Years

ServiceNow Experience: 6+ Years

Professional SummarySenior ServiceNow IRM / GRC Consultant with 6+ years of hands-on experience in ServiceNow development, configuration, customization, and implementation, with robust expertise in Integrated Risk Management (IRM), Governance, Risk & Compliance (GRC), Risk, Compliance, and Policy modules.

Experienced in translating business requirements into scalable and effective ServiceNow solutions, covering technical design, development, configuration, integration, testing, deployment, troubleshooting, and ongoing enhancements.

Strong expertise in developing integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and data integration techniques. Proficient in server-side and client-side scripting using Business Rules, Script Includes, Client Scripts, UI Policies, Scheduled Jobs, GlideRecord, GlideAjax, Transform Maps, and Import Sets.

Experienced in collaborating with business stakeholders, solution architects, and technical teams to deliver reliable ServiceNow solutions aligned with business requirements and ServiceNow best practices.

Core Technical Skills

- ServiceNow IRM / GRC
- Integrated Risk Management
- Risk Management
- Compliance Management
- Policy Management
- ServiceNow Configuration & Customization
- JavaScript
- GlideRecord
- GlideAjax
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- Scheduled Jobs
- Flow Designer
- IntegrationHub
- REST / SOAP APIs
- Transform Maps
- Import Sets
- Data Integration




- ServiceNow Application Development

Integration Experience
- ServiceNow integration with external systems
- REST and SOAP API development and integration
- IntegrationHub-based integrations
- Data exchange and synchronization between ServiceNow and external applications
- Import Sets and Transform Maps for data migration and integration
- Integration troubleshooting, monitoring, and maintenance

Key Responsibilities
- Design, develop, configure, and customize ServiceNow IRM solutions.
- Work extensively with Risk, Compliance, Policy, and related GRC capabilities.
- Develop and maintain integrations between ServiceNow and external systems.
- Create and customize REST/SOAP APIs and IntegrationHub integrations.
- Develop server-side and client-side scripts using Business Rules, Script Includes, Client Scripts, UI Policies, and Scheduled Jobs.
- Analyze business requirements and translate them into scalable ServiceNow solutions.
- Participate in technical design, development, testing, deployment, and troubleshooting activities.
- Collaborate with business stakeholders, architects, developers, and other technical teams.
- Troubleshoot application, scripting, configuration, and integration-related issues.
- Follow ServiceNow development best practices and coding standards.
- Prepare and maintain technical documentation for configurations, integrations, and customizations.

Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Application Developer (CAD)
- ServiceNow IRM / GRC-related Certifications
- ITIL Foundation

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