This role is responsible for supporting HR IT Operations by managing and enhancing HRMS processes, developing Amplify scripts, analysing system data, and resolving day-to-day HRMS queries. The incumbent will work closely with business stakeholders to gather requirements and configure custom workflows, forms, and process automation within the HRMS platform.
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- The role also involves providing functional support and basic training to stakeholders on HRMS modules, ensuring effective system adoption and user experience. Additionally, the position requires a foundational understanding of Python scripting to support automation, Integratuon and Amplify scripting.
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Educational
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Qualifications
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- MBA / PGDM or equivalent
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- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
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Business/ Financials
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- Support and maintain HR IT Operations and HRMS applications.
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- Develop, modify, and troubleshoot Amplify scripts.
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- Analyse HRMS data and generate reports as required.
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- Resolve daily HRMS user queries and system-related issues.
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- Create and configure custom workflows based on business requirements.
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- Conduct basic user training and knowledge-sharing sessions on HRMS modules.
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- Collaborate with stakeholders to identify process improvement opportunities.
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- Possess a basic understanding of Python scripts and automation concepts.
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Customer (Both Internal & External)
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- Support any query raised form stakeholders related to new changes
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- Support closure of HR system queries within TAT
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- Training regional and corporate teams for the changes and monitoring adoption.
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Internal process
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- Document any changes,
updates or new feature rolled out and maintaining the version documents
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- Regular sanity checks to ensure higher efficiency of the HR systems
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Innovation & Learning
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- Develop, maintain and perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
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- Find opportunities to co-operate with internal and external parties to improve outcomes for customers
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- MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
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Educational
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Qualifications
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- Master Degree/Post Graduation/BCA/BSC
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Experience Range (Years and Core Experience Type)
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- 3-6 Years of HRMS Techno functional support role
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Certifications
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- Any recognised HRMS Certification, preferably Darwinbox HRMS Certification.
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- Basic certification or training in API Integrations, SQL, Workflow Automation, or HR Technology Platforms.
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Functional Skills
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- Amplify scripting experience.
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- Data analysis and reporting skills.
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- Workflow configuration and process automation.
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- Committed to confidentiality: can be trusted with highly sensitive and confidential information, default conduct exemplifies integrity
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- Excellent HRMS application knowledge (Super admin user)
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Behavioral Skills
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- Ability to multitask using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects/capabilities with varying completion dates.
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- Mature and self-motivated skilled able to work in a fast-paced and constantly changing environment.
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- Capability to work as an effective member.
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- A focus on customer satisfaction and high-quality service delivery, with strong interpersonal skills and responsiveness.
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Competencies
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- Technical Proficiency, Data Management, Communication Skill and Collaboration
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- KEY INTERACTIONS
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INTERNAL
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EXTERNAL
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- HR Functions
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- IT Department (Related to HRMS)
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- Other Functions.
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- Application Vendor
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- Integration Vendor
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📌 Specialist-HR IT Operations (Bengaluru Urban)
🏢 Ujjivan Small Finance Bank
📍 Bengaluru Urban
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