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Senior Administrator - MDM Intune,Intune
India
Job Description
Senior Administrator - MDM Intune,Intune
Bengaluru, Karnataka
Job Summary
Design, implement, and maintain Microsoft Intune configurations for endpoint management\\r\\n• Lead or support Modern Desktop migrations (SCCM to Intune / co-management / cloud-native)\\r\\n• Deploy and manage Autopilot provisioning (user-driven, pre-provisioning, self-deploying)\\r\\n• Configure and maintain compliance policies, configuration profiles, and security baselines\\r\\n• Manage Windows Update for Business (WUfB) policies including rings, feature updates, and driver updates\\r\\n
Key Responsibilities
1. Provide Advanced Technical Support For Intune And Sccm/Sms, Performing Root Cause Analysis And Implementing Effective Solutions For Complex Incidents To Ensure Minimal Disruption To Services.
2. Collaborate With Cross-Functional Support Teams To Resolve Complex Tickets Within Agreed Slas, Ensuring Seamless Operations And Upholding A Robust Security Posture.
3. Conduct Knowledge Base Updates And Management Initiatives, Contributing To Continuous Improvement And Operational Efficiency While Mentoring And Training New Analysts.
4. Adhere To Quality Standards, Regulatory Requirements, And Company Policies, Ensuring That All Technical Solutions Meet Compliance And Security Mandates.
5. Enhance Customer Experience And Csat By Achieving First Call Resolution Rates, Minimizing Rejected Resolutions And Reopen Cases, And Proactively Mitigating Security Threats.
Skill Requirements
1. In-Depth Knowledge Of Intune And Sccm/Sms For Client Lifecycle Management.
2. Proficiency In Directory Services And Microsoft Enterprise Mobility Suite.
3. Strong Analytical And Troubleshooting Skills For Complex Technical Issues.
4.
Excellent Communication Skills For Effective Collaboration And Customer Interaction.
Other Requirements
1. Optional But Valuable: Microsoft Certified: Modern Desktop Administrator Associate.
2. Optional But Valuable: Microsoft Certified: Security, Compliance, And Identity Fundamentals
Information at a Glance
Why HCLTech?
At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
Copyright © 2026 HCL Technologies Limited
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📌 Senior Administrator - MDM Intune,Intune (India)
🏢 HCLTech
📍 India