About Axis Max Life

Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited.

Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital.

Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment.

#ComeAsYouAre LGBTQIA and PwD candidates of all ages are encouraged to apply

: Job Title: Sr. Manager LMS / LXP Administrator – Digital Learning Platforms

Location: Gurugram

Function: Enterprise COE – Capability Building / Digital Learning

Reporting To: Chief Manager – Learning Operations

Role Overview

We are looking for a hands-on, execution-focused digital learning professional to own and operate the LMS/LXP ecosystem.

This role will own platform administration, integrations, analytics, learner experience, vendor partnerships and automation, driving an AI-enabled learning transformation agenda for 25000 learners of Axis Max Life Insurance across Distribution channels, Operations & Corporate Functions.

You will collaborate closely with IT, HR CoE, Data (BIIG) and business teams — but your primary accountability is operational excellence and platform delivery. This is a critical role within the Enterprise Learning COE, enabling a shift towards skills-based, data-driven and personalized learning experiences at scale.

Key Responsibilities

1. LMS / LXP Platform Management

- Administer and optimize enterprise LXP platforms
- Configure learning structures (catalogs, roles, permissions, learning paths, certifications)
- Ensure system performance, uptime and platform governance
- Manage upgrades, releases and feature adoption





- Integrations & System Architecture

- Lead integration with enterprise systems:
- HRIS (SuccessFactors)
- SSO
- Content providers & external platforms

- Partner with IT to ensure secure, API-driven integration architecture
- Troubleshoot data sync and platform interoperability issues

- Learning Analytics & Insights

- Design and maintain learning dashboards and reporting frameworks
- Track:
- Adoption & engagement
- Learning completion & pathways
- Skills progression
- Business impact correlations

- Partner with Data teams to enable predictive and AI-driven insights
- Translate data into actionable recommendations for stakeholders

- Learner Experience (LX) Optimization

- Drive user-centric design:
- Personalized learning journeys
- Skill-based recommendations
- Intuitive UX/UI enhancements

- Improve discoverability, engagement and completion rates
- Conduct user feedback loops and testing

- Vendor & Stakeholder Management

- Manage relationships with:
- LMS/LXP and all other relevant vendors
- Content providers

- Ensure SLA adherence and value realization
- Collaborate with:

- HR / L&D; teams for program deployment
- Business teams for capability alignment
- IT / HRTech for system enhancements

- Automation & AI Enablement

- Identify and implement automation opportunities, eg:
- Enrollment workflows
- Notifications & nudges
- Learning recommendations

- Enable AI-driven features:

- Skill inference
- Personalized learning
- Content curation

- Support integration with enterprise AI tools (Copilot, GenAI platforms etc…)

- Governance, Compliance & Security

- Ensure compliance with organizational standards:
- Data privacy
- Audit & compliance requirements





- Maintain learning records, certifications and audit trails
- Establish platform governance policies

- Program Enablement & Support

- Support large-scale learning initiatives:
- Capability academies
- Leadership programs
- Digital upskilling journeys

- Provide L2/L3 support for platform issues
- Create SOPs, guides and training for stakeholders

Key Qualifications

Education

- Bachelor’s in IT, Business or related field

Experience

- 5–10 years in LMS/LXP administration or learning technology roles
- Experience in enterprise-scale digital learning environments
- Exposure to COE-led capability building environments (preferred)

Technical Skills

- Hands-on experience as a project manager with LMS/LXP platforms (e.g., Cornerstone, Degreed, EdCast, SuccessFactor)
- Solid understanding of:
- APIs and integrations
- Data structures & reporting tools (Power BI, Tableau)
- Learning standards (SCORM, xAPI)

- Familiarity with:

- AI/ML in learning systems
- Automation tools and workflows

Behavioral & Functional Competencies

- Strong stakeholder management and communication skills
- Analytical mindset with data-driven decision-making
- Problem-solving and systems-thinking orientation
- Agile and innovation-focused approach
- Ability to balance strategy execution

What Success Looks Like in This Role

- The LMS/LXP becomes a central capability-building engine, not just a repository
- Learners experience personalized, AI-driven journeys
- Business leaders see clear linkage between learning and performance
- The ecosystem scales seamlessly across teams and geographies

Why This Role Matters

Within a Capability Building COE (like yours), this role is pivotal to:

- Driving skills-based transformation
- Enabling AI-powered learning ecosystems
- Creating a data backbone for capability measurement
- Supporting enterprise-wide upskilling initiatives

State: Home Office

Branch: Gurugram -90C

Department: Enterprise COE

Function: Content & Enablement CoE

Posted On: 29-Jun-2026

📌 Senior Manager - LMS Administrator (India)
🏢 AxisMaxlife
📍 India