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Key Responsibilities :

Quality Assurance Leadership (70%) :

- Define and implement a comprehensive QA strategy aligned with organizational delivery goals, embedding automation-first and AI-enabled practices.
- Standardize QA methodologies, processes, and quality benchmarks across delivery streams.
- Oversee end-to-end QA lifecycle including test planning, execution, defect management, and reporting.
- Implement QA governance through periodic audits, reviews, and process adherence checks.
- Drive adoption of AI/GenAI-enabled QA practices, including test case generation, defect prediction, test optimization, and automated documentation.
- Evaluate and implement modern QA tools such as self-healing automation frameworks and AI-driven testing platforms.
- Build, mentor, and lead a high-performing QA team with focus on automation and AI capability development.
- Strategize AI usage in all Quality Assurance related processes.
- Drive automation Quality Assurance.
- Preparing the Quality dashboards and publishing them to Senior Management.




- Strengthen stakeholder collaboration across Delivery, PMO, Business, and Technology teams.
- Proactively identify risks and drive mitigation plans using data-driven insights.
- Track QA metrics and continuously improve quality and productivity.

Delivery Assurance Framework (30%) :

- Design and implement a scalable Delivery Assurance framework to ensure consistent and predictable outcomes.
- Establish standardized processes and governance mechanisms across delivery teams.
- Define and enforce compliance and quality standards across projects.
- Strategize and implement the usage of AI to improve Delivery Processes.
- Build delivery dashboards and KPIs to enable performance monitoring and decision-making.

Experience & Qualifications :

- Bachelor's/Master's degree in Computer Science or related field.
- 12 - 15 years of experience in IT delivery with solid QA leadership exposure

📌 Senior Manager - Delivery Assurance (India)
🏢 Career Click
📍 India