Company Description
Knowlettwoods®️ LLP specializes in providing global certifications and competency development courses in areas such as Project Management, IT Service Management, Business Productivity, and Microsoft®️ Certifications. With over 200,000 professionals trained worldwide, Knowlettwoods empowers individuals across industries to adopt and apply best practices for better career prospects. The organization offers weekend training sessions, boasting a high examination success rate of 97-98% for first-time test takers and a 100% pass, money-back guarantee.
Experienced trainers with up to 30 years of expertise and dedicated support services, including mock tests and assistance with applications, make Knowlettwoods a trusted partner in professional development.
Role Description
This is a full-time, on-site role based in Noida for an Academic Counselor – Admissions & Sales.
The Academic
Counselor will be responsible for guiding prospective students through their education choices by providing counseling and advising services, facilitating admissions and enrollment processes, and assisting candidates with selecting suitable certification programs. The role also involves building strong relationships with candidates, conducting follow-ups, and supporting them in achieving their academic and career goals.
Qualifications
- Strong proficiency in Student Counseling and Career Counseling.
- Excellent Communication skills for effectively engaging with candidates and addressing their queries.
- Experience in Academic Advising and providing guidance on education-related decisions.
- Familiarity with Education trends and certification programs to provide accurate and insightful advice.
- Ability to build rapport with prospective students, assess their needs, and offer tailored solutions.
- Self-motivated and goal-oriented approach to ensure successful enrollment and sales processes.
- Bachelor’s degree in Education, Counseling, or a related field preferred.
- Prior experience in admissions, education counseling, or a related role is a plus.
Roles & Responsibilities:
- This role would be part of the B2C sales function for our Indian / International Business Groups.
- Develop, establish and maintain current and potential client relationships
- Identify potential recent clients and develop new opportunities.
- Revenue Generation
- Drive sales targets, new customer acquisition, customer relationship management, Operations & reporting.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
- Handling Income leads, providing detailed information for various service offering in a structured format and truthful manner.
- Initiating & maintaining relationship with existing customers via (Walk-ins), telephone calls & Email.
- Coordination for customer feedback & explore opportunity to cross sell/upsell other products/services.
- Negotiating the term of an agreement and closing sales
Knowledge, Skills and Experience:
- Experience in B2C Sales or Inbound & Outbound Sales in any industry with similar tele sales experience
- Minimum 1.5 years of experience in inside side or Admission counsellor role.
- Proven track record in providing excellent customer service.
- Able to set priorities and manage customers’ expectations.
- Excellent verbal and written communication skills
Industry - Education/E-learning
Employment Type - Full-time
Job Functions - Sales
Job location - Noida, Sector 63(On-site)
Salary - Upto 45k In Hand per Month for the right candidate
If you are interested, Please share your resume to
[email protected] or send it on WhatsApp number - https://wa.me/+919540610005
📌 Senior Admission Advisor (Noida)
🏢 Knowlettwoods
📍 Noida