What Youll Be Doing (position summary):

The Payment Processor, ISP/ISBO, is responsible for the day-to-day review and processing of payments for domestic and overseas clients, ensuring accurate and timely delivery of payment commitments. The role supports end to end processing, maintains high data integrity, and upholds client satisfaction while meeting productivity and service level standards.

At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including in office and remote work) will be discussed at the time of your interview.

How Youll Succeed (responsibilities):
- Process corrections and amendments to payment information to ensure data accuracy and timely execution
- Repair Swift payments in IWS, ensuring accuracy and completeness for further review by verification team
- Review and validate payment information in IWS to reconcile against corresponding transactions in ASG portal. Ensure completeness of information, and correct missing or inaccurate details as required




- Liaise with internal partners to resolve discrepancies and ensure customer satisfaction
- Organize and prioritize workload to meet deadlines and handle critical transactions efficiently
- Stay updated on internal and external changes affecting payment operations
- Assist in departmental initiatives and projects for continuous improvement
- Identify and recommend routine improvements to processes and services
- Identify and escalate issues requiring further analysis or investigation
- Maintain system access and confidential material in strict compliance with audit requirements

CROSS-FUNCTIONAL RELATIONSHIPS:
- Regular interaction with internal CIBC employees, teams, and departments to obtain, provide, and clarify information

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:
- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls

AUTHORITIES/DEC

📌 Payment Processor, ISP and ISBO (Hyderabad)
🏢 CIBC India
📍 Hyderabad