Responding to and resolving user ticket. Experience in managing SLA.
Hands-on experience with SAP on Oracle . Perform oracle administration task.
Hands-on experience with SAP on Linux with HA concepts
Perform SAP software installation, upgrades, applying support packages, system copies/refreshes and installation add-on software components
Maintain the multiple SAP instances that comprise the SAP setting (development, test, training and production)
Monitor SAP systems (work processes, users, system logs, short dumps, locks, developer traces, system traces, disk space, etc.). SAP Performance management.