About Client- Manufacturing of Specialty Chemicals ________________________________________________ Position:

Domestic Sales Manager Location

Mumbai Reporting to

Area Sales Manager & Director

Criteria

BSc /MSc (MBA Marketing preferred) with 3+ years of experience in Sales

Key Internal and External Interactions Internal : - Management| Sales Coordinators| Factory Team External : - Domestic Customers | External Agencies (if required)

Key Responsibilities Sales Operations Collaborate with the Director to plan and execute sales strategies for the domestic market segment Manage the entire sales cycle from prospecting, qualifying, negotiating, closing, and post-sales support for the domestic customers Achieve and exceed sales targets and revenue goals for the assigned market segment

Customer Relations Proactively respond to customer queries and inquiries Build and maintain strong relationships with existing and potential customers through effective communication, meetings, and presentations Understand customer needs and tailor solutions to address their challenges and opportunities, ensuring customer satisfaction and loyalty

New Customer Acquisition Look for opportunities to acquire recent customers Build and maintain a good relationship with new customers to increase their business with company`s Chemicals

Revenue Sales revenue plan by domestic market segment & product category

Sales Performance Tracking Monitor the progress of sales operations, track key performance indicators, and analyze sales performance New Customers Target vs Actual Target vs Actual Sales Analysis Lost Order Analysis

Documentation & Reporting Prepare,



maintain, and present comprehensive reports on sales operations, achievements, challenges, and recommendations to the Management

Secondary Responsibilities Networking and Industry Engagement Participate in industry events, trade shows, conferences, and networking opportunities to expand the company's presence Build relationships with key stakeholders, industry associations, and potential partners to foster business growth Any other task assigned by management from time to time depending on business requirement

Key Performance Areas Sales Revenue Achieve the defined sales targets. Performance will be measured based on Target vs.

Actual

Sales.

New Customer Acquisition

Identify and acquire new customers. Performance will be measured based on Target vs.

Actual New Customers

Acquired.

Customer Relationship Management

Conduct customer visits as per the planned targets. Participate in fairs and exhibitions. Maintain and improve customer satisfaction. Achieve year-on-year growth in domestic business with company Networking & Industry Engagement Participate in relevant industry events. Attend networking opportunities and build industry connections as per the set targets.



Documentation & Reporting Ensure reports are accurate and submitted on time. Maintain proper sales and customer-related documentation.

Critical Activities Customer Relations & Communication Maintain regular communication with customers. Build and strengthen long-term customer relationships.

Frequency: Ongoing Sales Performance Tracking Monitor sales performance against targets.

Frequency: Weekly and Monthly Identify New Customer Opportunities Regularly identify and approach potential current customers.

Frequency: Regularly Proposal Submission & Follow-Up Prepare and submit proposals. Follow up with customers on submitted proposals.

Frequency: As and when required Negotiation & Contract Closure Negotiate commercial terms with customers. Follow up until the contract/order is successfully closed.

Frequency: As projects reach the final stage Industry Events & Networking Attend industry events, exhibitions and networking opportunities.

Frequency: As planned Issue Resolution Address and resolve customer or business-related issues promptly.

Frequency: As and when issues arise Reporting & Documentation Prepare and maintain accurate reports and documentation.

Frequency: Weekly and Monthly External Agency Coordination Coordinate with external agencies whenever required.

Frequency: As and when required Customer Visits V isit customers to understand their requirements and maintain relationships.

Frequency: As planned Fairs & Exhibitions Participate in relevant fairs and exhibitions to generate business opportunities and strengthen market presence.

Frequency: As planned

📌 Sales Manager-Domestic (Mumbai)
🏢 Pioneer Management Consultant
📍 Mumbai