Job Description

Dear Candidate,

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Greetings from Movate Technologies (formerly CSS Corp)!

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Job Description :

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Position : Technical Support Engineer – International Voice Process

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Location : Ground Floor, Ambit IT Park, No. 32A & B, Ambit Road, Ambattur Industrial Estate, Chennai, Tamil Nadu — 600058, India

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Shift : Night Shift

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Weekly Off : Rotational Weekdays

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Experienced Required : Minimum 6 months to 2 Years

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Responsibilities:

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- Respond promptly, courteously, and knowledgeably to technical support inquiries
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- Provide top-tier support to all customers with a goal of first call resolution
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- Educate customers on system installation/use, and assist in troubleshooting
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- Utilize prior customer support experience to enable customer success and happiness
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- Use problem-solving skills to solve customer issues and address concerns
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- Outbound calls to current customers to address issues, when needed
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Notice Period : Immediate Joiner/15 Days

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Educational Qualification: Any Bachelor's Degree

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CTC: 3 LPA to 4.5 LPA

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How to Apply:

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If your experience matches the above job description, kindly send your updated resume to:

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[email protected]

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📌 Technical Support Representative | Voice & Chat/Level (Tamil Nadu)
🏢 Movate
📍 Tamil Nadu