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Location: Vennala, Kochi

Company: Masterpet Care Private Limited

About Us

Masterpet is a tech-first pet care company based in Kerala, focused on delivering modern, high-quality grooming, wellness, and retail services for pets. We combine technology with genuine pet care to create a premium experience for pet parents.

We are looking for a responsible and pet-loving Receptionist & Customer Experience Executive to manage our pet store operations in Vennala, Kochi.

Key Responsibilities

- Welcome and assist customers visiting the store
- Handle appointment bookings and billing (POS system)
- Answer phone calls and WhatsApp inquiries professionally
- Maintain store cleanliness and front desk organization
- Assist in managing inventory and stock display
- Coordinate with grooming staff for smooth daily operations
- Drive the pet pickup & drop van when required




- Ensure pets are handled safely and comfortably

Requirements

- Comfortable handling dogs and cats
- Good communication skills (Malayalam, English and basic Hindi)
- Friendly, confident, and customer-focused personality
- Basic computer knowledge
- Valid driving license (LMV)
- Freshers can apply

Preferred Qualities

- Interest in pets and animal care
- Responsible and punctual
- Ability to multitask in a fast-paced workplace
- Positive attitude and willingness to learn

Salary & Benefits

- Competitive salary based on experience
- Growth opportunity in a fast-growing pet care startup
- Friendly and energetic work environment

Job Type: Full-time

- Work Location: In person

📌 Receptionist & Customer Experience Executive (Kochi)
🏢 Masterpet Care
📍 Kochi