15 Sep
|
Helio Care Solar
|
Bareilly
15 Sep
Helio Care Solar
Bareilly
We are looking for a dedicated Telecaller Cum Computer Operator in Bareilly, India, with 2 to 5 years of experience. This role combines communication skills with computer proficiency to support our operations effectively.
Key Responsibilities:
1. Telecalling: You will reach out to potential and existing customers to inform them about our products and services, ensuring high levels of customer engagement.
2. Data Entry: Accurately enter information into the database, maintaining a systematic record of calls and customer interactions for future reference.
3. Customer Support: Address customer inquiries and complaints professionally, providing timely solutions or escalating issues to the appropriate departments as needed.
4. Reporting: Prepare daily and weekly reports on call outcomes and customer feedback, aiding in strategic decision-making and improvements.
5. Collaboration: Work closely with sales and marketing teams to align goals and share insights from customer interactions that could enhance strategies.
Required Skills and Expectations:
Candidates should possess a graduate degree and have solid communication skills to effectively engage with customers. Proficiency in computer applications, especially MS Office, is essential for data management. A good understanding of customer service principles is required. The ideal candidate should demonstrate problem-solving abilities, a positive attitude, and the capacity to work collaboratively in a team environment. Attention to detail and the ability to multitask efficiently are important for success in this role.
- Experience
2 - 5 Years
- No. of Openings
3
- Education
Graduate
- Role
Telecaller Cum Computer Operator
- Industry Type
Solar / Power & Energy
- Gender
[ Male / Female ]
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
📌 Opening For Telecaller Cum Computer Operator (Bareilly)
🏢 Helio Care Solar
📍 Bareilly