What Youll Be Doing (position summary):
The Payment Officer is responsible for the day-to-day review and processing of payments for domestic and overseas clients, ensuring accurate and timely delivery of payment commitments. The role supports end-to-end wire transfer processing, maintains high data integrity, and upholds client satisfaction while meeting productivity and service level standards.
At CIBC India we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (including on-site and work from home) will be discussed at the time of your interview.
How Youll Succeed (responsibilities):
- Review and process payments using various electronic queues and tools for dispatch to domestic and international destinations via SWIFT
- Identify and recommend routine improvements to processes and services
- Create and compile reports to support quality assurance and client satisfaction objectives
- Identify and escalate issues requiring further analysis or investigation




- Process corrections and amendments to payment information to ensure data accuracy and timely execution
- Liaise with internal partners to resolve discrepancies and ensure customer satisfaction
- Organize and prioritize workload to meet deadlines and handle critical transactions efficiently
- Stay updated on internal and external changes affecting payment operations
- Assist in departmental initiatives and projects for continuous improvement
- Maintain system access and confidential material in strict compliance with audit requirements

CROSS-FUNCTIONAL RELATIONSHIPS:
- Regular interaction with internal CIBC employees, teams, and departments to obtain, provide, and clarify information

COMPLIANCE REQUIREMENTS/RESPONSIBILITIES:
- As an employee of CIBC, the incumbent must comply with all applicable CIBC and Line of Business policies, standards, guidelines and controls

AUTHORITIES/DECISION RIGHTS:
- As a key contributor to the business unit, this job has the auth

📌 Payment Officer, Wire Repair (Hyderabad)
🏢 CIBC India
📍 Hyderabad