Job Description

Hiring Alert | Service Desk L1 Support – Pune/Bangalore

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We are looking for IT Service Desk professionals for an L1 support role.

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Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support)

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Location: Pune

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CTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike)

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Notice Period: Max 15 days

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Shift: US / 24x7 Rotational | 100% WFO

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Mandatory Skills:

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ServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking

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Role Highlights:

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- L1 technical support via calls, chat & tickets
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- Password reset, account unlock, user support
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- O365 / Windows / Outlook / Teams troubleshooting
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- Incident handling & ServiceNow updates
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- SLA-based resolution & escalation
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Requirements:

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- Excellent communication skills
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- Full time Graduate (Certificates mandatory)
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- Willingness to work in rotational shifts
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Interested candidates can share CV: [email protected]

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Please mention subject line: Service Desk - Pune/Bangalore

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#Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

📌 Service Desk Specialist-Support (Pune)
🏢 Live Connections
📍 Pune