Company Description FlowPilot is focused on shaping the future of contact center intelligence with AI-powered solutions that support real-time agent assistance and improved customer interactions. The company leverages conversational analytics to help organizations better understand customer needs and optimize performance. Its knowledge intelligence tools enable agents to access accurate information quickly, while decision automation helps streamline workflows and reduce manual effort.

FlowPilot aims to empower contact centers to deliver efficient, data-driven, and high-quality customer experiences.

Role Description The Product Sales Specialist role at FlowPilot is a part time, remote position focused on driving awareness and adoption of FlowPilot’s AI-powered contact center solutions. In this role, the specialist will manage the sales cycle from prospecting to closing, including identifying potential clients, conducting product demos, and presenting tailored value propositions. Day-to-day responsibilities include nurturing leads, maintaining relationships with existing accounts, collaborating with internal teams to refine sales strategies, and updating CRM records to track opportunities and performance.





The specialist will also support customer inquiries, provide product information, and gather feedback to inform product and sales improvements.

Qualifications

- Strong Communication skills, including clear verbal and written interaction with clients and internal teams.
- Customer Service and Account Management skills to build trust, respond to inquiries, and maintain long-term relationships.
- Sales and Sales Operations skills to manage pipelines, conduct demos, negotiate terms, and support efficient sales processes.
- Experience or interest in technology, SaaS, or AI-driven products, particularly in the contact center or customer experience space.
- Ability to work independently in a remote environment, manage time effectively, and handle multiple priorities in a part-time schedule.
- Comfort with using CRM tools and basic productivity software; familiarity with data-driven sales approaches is a plus.
- Prior experience in sales, business development, or customer-facing roles is beneficial, though candidates with transferable skills are encouraged to apply.

📌 Product Sales Specialist (India)
🏢 FlowPilot
📍 India