About Health Recon Connect

Health Recon Connect (HRC) is a healthcare technology and RCM company delivering cutting-edge, AI-driven solutions to improve healthcare revenue cycle performance and efficiency.

About the Role

We are looking for a Pre-Sales & Account Management Consultant to drive product adoption and customer growth. The role combines pre-sales, product demonstrations, account management, and value realization, supporting US healthcare customers remotely from India

Key Responsibilities
Lead engaging product demonstrations tailored to customer needs, workflows, and pain points.
Partner with Sales and Product teams on discovery, solution positioning, proposals, RFPs, and POCs.
Manage assigned customer accounts and build robust post-sale relationships.
Track customer health, product adoption, KPIs, and value realization/ROI.
Conduct regular QBRs and customer success reviews, communicating outcomes and business value.
Identify upsell and expansion opportunities in collaboration with Sales and Product teams.
Proactively identify customer risks and support retention and satisfaction.
Collaborate with Product, Engineering,



and Implementation teams to share customer insights and support smooth handovers.

Key Requirements
3+ years of experience in Account Management, Customer Success, Pre-Sales, or Solution Consulting.
Prior experience or strong exposure to Healthcare RCM workflows such as Denials, AR, Payments, Eligibility, or Coding.
Proven experience presenting and demonstrating software/technology solutions to technical and non-technical audiences.
Strong communication, presentation, consultative selling, and stakeholder management skills.
Ability to clearly communicate KPIs, business value, outcomes, and ROI to customers.
Experience working with healthcare providers, billing companies, or Health Tech/SaaS products is preferred.
Familiarity with CRM and customer success tools/metrics, such as Salesforce or equivalent.
Ability to work effectively in a fully remote setting aligned with US time zones.

Location: India (Remote - US Shift)

Work Week:

Monday to Friday

Shift Window:

7:30 PM to 4:00 AM IST (Night Shift)

Employment Type: Full-time

📌 Pre Sales & Account Management Consultant Thane
🏢 HealthRecon Connect
📍 Thane