We are looking for an Administration Staff to handle customer follow-ups and administrative coordination for our EMI recovery operations.

Key Responsibilities
Follow up with customers regarding pending EMI payments
Make regular calls and communicate with customers professionally
Maintain and update customer and payment-related data
Record call outcomes, commitments, and follow-up dates
Monitor assigned leads and ensure timely follow-up
Coordinate with the concerned team regarding payment status
Prepare daily/weekly follow-up and recovery reports
Maintain accurate records and ensure data confidentiality

Requirements
Valuable communication and interpersonal skills
Basic computer and data-entry skills
Positive follow-up and organizational ability
Ability to handle customer conversations professionally
Comfortable working with targets and deadlines
Responsible, disciplined, and detail-oriented
Previous experience in customer service, telecalling, administration, or collections is preferred

Accommodation Provided Pay: ₹12,000.00 - ₹15,000.00 per month

Advantages
Cell phone reimbursement

Work Location: In person

📌 Administration Assistant Kochi
🏢 Advice Consultex
📍 Kochi