Job Description

*SLBS Marklance – Vyttila, Kochi, Kerala*

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SLBS Marklance is looking for an experienced and result-oriented *Academic Head cum Operations* to manage academic activities, faculty coordination, student experience, and overall branch operations at our Vyttila branch. MALAYMA SPEAKING CANDITATES ONLY APPLY ED-TECH EXPERIENCE REQUIRED

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### Key Responsibilities

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- Manage and oversee the day-to-day *academic and branch operations*.
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- Plan, coordinate, and monitor academic schedules, classes, examinations, and training programs.
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- Coordinate with faculty members, trainers, and academic teams to ensure smooth delivery of courses.
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- Monitor *faculty performance, attendance, class quality, and student feedback*.
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- Ensure effective student onboarding, academic support, and issue resolution.
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- Track student progress, attendance, academic performance, and course completion.
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- Maintain academic records, reports, and operational documentation.
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- Coordinate with management and other departments for smooth branch functioning.
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- Handle student and parent queries professionally and ensure timely resolution.
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- Identify operational gaps and implement improvements to enhance efficiency.
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- Ensure discipline, compliance, and professional standards within the branch.
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- Support *student engagement, retention, placements, and overall student satisfaction*.
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- Prepare regular academic and operational reports for management.
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### Requirements

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- Bachelor's or Master's degree in any relevant field.
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- 10+ years of experience* in academic administration, education management, branch operations, or a similar role.
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- Experience in managing *faculty/training teams and students*.
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- Strong leadership, coordination, and communication skills.
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- Good knowledge of academic planning and operational management.
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- Ability to handle multiple responsibilities and work in a target-driven environment.
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- Strong problem-solving and decision-making skills.
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- Proficiency in MS Office/Google Workspace and basic reporting tools.
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- Prior experience in the *education/training industry* will be an added advantage.
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### Preferred Skills

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*Academic Management | Branch Operations | Faculty Coordination | Student Management | Team Leadership | Reporting | Communication | Problem Solving | Education Management*

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*Location:* Vyttila, Kochi, Kerala

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*Employment Type:* Full time

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*Company:* SLBS Marklance

📌 ACADEMIC HEAD CUM OPERATIONS (Kochi)
🏢 Slbs Marklance
📍 Kochi