About us In 2006, AQUANT started providing more than just basic sanitary ware and bathroom fixtures to the Mumbai market by actively seeking out exclusive and cutting-edge products. The company's founders realized the need for exclusive, fashion forward products in the world of bath design. Thus began the progression of traveling the world to visit factories for the latest designs, quality materials and workmanship.

Within a decade, the brand has expanded over 300 dealers with presence in 52 cities and towns across India.

Customer Service Responsibilities list
Manage incoming phone calls
Identify and assess customers' needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints,



provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers

Requirements and skills
Proven customer support experience or experience as a Client Service Representative
Track record of over-achieving quota
Solid phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively

Working Day : Mon - Sat

Interested candidate can send resume at

📌 Customer Care Executive Goregaon
🏢 Aquant (India)
📍 Goregaon