14 Sep
|
CRL diagnostics
|
New Delhi
14 Sep
CRL diagnostics
New Delhi
Manage incoming phone calls in a skilled and timely manner.
Attend to queries related to tests, reports, and other services.
Provide accurate, valid, and complete information using the appropriate methods and tools.
Handle customer complaints; offer suitable solutions and alternatives within specified timeframes and follow up to ensure resolution.
Maintain a calm and composed demeanour when dealing with stressed or upset clients/patients.
Demonstrate a positive, empathetic, and skilled attitude towards customers at all times.
Acknowledge and resolve customer queries effectively.
Communicate and coordinate with colleagues as necessary to ensure smooth service delivery.
Maintain all customer care documentation and formats in as per the guidelines • Ensure high levels of client/patient satisfaction and deliver qualified customer support.
📌 Customer Care Executive New Delhi
🏢 CRL diagnostics
📍 New Delhi