About the Role

We are looking for enthusiastic Customer Care Executives to join our Ecommerce division. The selected candidates will be the primary point of contact for customers reaching out through the Ecommerce Customer Care Center and will play a key role in ensuring smooth warranty registration for our products.

Key Responsibilities
Handle inbound calls received at the Ecommerce Customer Care Center promptly and professionally
Make outbound calls to buyers to assist with and confirm product warranty registration
Resolve customer queries related to orders, products, and warranty in a courteous and productive manner
Maintain accurate records of calls, customer interactions, and warranty registrations
Escalate unresolved issues to the concerned department/team as needed
Follow up with customers to ensure satisfactory closure of queries
Maintain a polite, patient,



and customer-first approach on every call

Qualifications & Skills
Well versed in spoken Hindi and English (mandatory); knowledge of additional regional languages is a plus
Prior experience in a Customer Care/Call Center role will be an added advantage
Valuable communication and listening skills
Basic computer knowledge (MS Office, data entry)
Ability to handle high call volumes with patience and professionalism
Freshers with excellent language skills are welcome to apply

Salary & Advantages
Rs. 14,000 – 15,000 per month (based on experience)
Performance-based incentives

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Customer Care Hindi Aluva (India)
🏢 iBell Technologies
📍 India