Experience: 1–5 years (preferably in a digital marketing / advertising agency)

About Us

Spettro Vision is a full-service digital agency in West Delhi, running since 2013. We handle social media, SEO, performance marketing, web development and AI automation for brands across healthcare, hospitality, automotive, F&B; and D2C. We also run SpettroAI, Spettro Studios and Standee.in.

The Role

You'll be the bridge between our clients, our team and our founder. Clients call you first. When a project is stuck, you unstick it. When a current lead comes in, you take the first call, join the proposal discussion and then run onboarding. You'll also work closely with the CEO to keep his day on track — reminders, follow-ups and a daily morning catch-up to plan priorities.

Key Responsibilities
Own day-to-day communication with existing clients over calls, WhatsApp and meetings
Track every client's deliverables and coordinate with the internal team to keep work on schedule
Identify stuck or delayed projects early, find the blocker and get it resolved
Take first calls with current leads, understand their requirements and brief the team for proposals
Join proposal discussions and handle client onboarding end to end (kickoff, access, timelines)
Manage the founder's calendar and follow-ups; remind,



nudge and close loops
Run the daily team check-in and EOD reporting
Flag upsell and renewal prospects from existing accounts

Requirements
1–5 years in a digital marketing / creative agency in a client-facing role (Client Servicing, Account Management, Client Success)
Experience handling multiple client accounts at the same time
Excellent spoken Hindi and English; comfortable on calls throughout the day
Working knowledge of social media, SEO, Google/Meta ads and website projects — enough to explain them to a client
Calm with unhappy clients, firm on timelines
Highly organised, WhatsApp-native, comfortable with Google Sheets

Nice to Have
Experience with healthcare, hospitality or automotive clients
Familiarity with any CRM tool (HubSpot, Zoho, etc.)
Based in Delhi

Working Hours Monday to Saturday, 11 AM – 7 PM. Office-based.

Pay: Up to ₹35,000.00 per month

Application Question(s)
Are you Experienced?
Do you have an experience with Digital Agency?
Your Current Location?
Your Current Salary Per Month?
Your Expected Salary Per Month?
Can you communicate in verbal/written English Comfortably?

Work Location: In person

📌 Client Relationship Manager Digital Agency West Delhi
🏢 Spettro Vision
📍 West Delhi