Job Summary /n We are looking for experienced and customer-focused Customer Service Executives to join our team for an international process. /n The ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills. /n Key Responsibilities /n /n
Handle customer queries through International Voice or Chat support.

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Understand customer requirements and provide accurate solutions.

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Respond to customer queries professionally and within the required time.

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Resolve customer concerns and complaints effectively.

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Customer-focused and qualified.

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Confident while communicating with international customers.

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Positive at handling customer queries and resolving issues.

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Maintain accurate records of customer interactions.

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Excellent verbal and written communication skills.

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Strong customer-handling and problem-solving abilities.

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Positive listening and interpersonal skills.

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Basic computer knowledge.

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Willingness to work in rotational/UK shifts, if applicable.

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Candidates with international customer service experience will be preferred.

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📌 Customer Service Executive International Chat Process Pune
🏢 WNS
📍 Pune