Job Opening: Desktop Support Engineer (Work from Office)
Experience Required: Minimum 1.6 Years with documents
Budget: 3 LPA to 3.6 LPA
Qualification: Graduation in Any Stream
Working Days: 6 Days
Key Responsibilities:
Provide remote technical support to end-users on desktop and system-related issues.
Handle incidents, service requests, and troubleshooting through a ticketing system.
Troubleshoot issues related to Microsoft Outlook, O365 applications, and email configurations.
Ensure timely resolution of technical issues and escalate as necessary.
Maintain accurate documentation of support activities and resolutions.
Collaborate with teams to ensure consistent and quality support delivery.
Required Skills:
Hands-on experience with Ticketing Tools (e.g., ServiceNow, JIRA, Freshdesk, etc.).
Robust knowledge of Outlook Troubleshooting and O365 Support.
Excellent communication and interpersonal skills.
Basic understanding of desktop hardware, software installations, and remote troubleshooting tools.
Eligibility Criteria:
Minimum 1.6 years of relevant experience in IT Support / Remote Support.
Must be able to produce relevant experience documents (Offer Letter, Experience Letter).
Graduation is mandatory.
Email ID- [email protected] or [email protected]
Job Type: Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Advantages
Health insurance
Provident Fund
Application Question(s):
Are you comfortable with 3 LPA to 3.6 LPA CTC?
Do you have min 1.5 years of experience with proper documents (educational and experience letters)?