Email Support Executive handles customer questions, complaints, and technical problems through written email tickets while keeping skilled standards. [1, 2]Role SummaryAn Email Support Executive delivers rapid, accurate, and transparent customer service through written digital channels. This non-voice role focuses on troubleshooting issues and keeping customers happy. [1, 2, 3]Key Responsibilities
Answer Inquiries: Read, analyze, and reply to customer emails in a timely and professional manner.
Resolve Issues: Provide accurate details on company products, services, billing, and policies.
Troubleshoot Problems: Investigate technical issues or complaints and offer step-by-step solutions.
Escalate Complex Cases: Forward difficult or specialized technical problems to senior teams or other departments.
Log Interactions: Update CRM systems (Customer Relationship Management software) and ticketing tools with accurate notes.
Age criteria 18 to 29 years

Meet Performance Goals: Maintain high marks for response times, resolution speed, and customer satisfaction (CSAT).

Pay: ₹10,083.88 - ₹33,248.01 per month

Work Location: In person

📌 Email Support Executive Baramati
🏢 Dyna Energy Solutions
📍 Baramati