About the role We are looking for a careful, organised person to handle daily order fulfilment, product preparation, packing and dispatch for our e-commerce business. The role combines computer-based order processing with hands-on work at our Kochi facility.

Responsibilities • Process online orders and prepare invoices and shipping labels.
Pick the correct products and verify variants, quantities and quality.
Prepare products, including pouching, labelling, sealing and packing.
Follow written instructions for product preparation and protected handling.
Coordinate courier pickups and maintain dispatch records.
Update inventory, conduct stock counts and flag shortages or discrepancies.
Track pending shipments, returns and delivery issues.
Keep products,



packaging materials and the workstation organised.
Share daily updates on completed orders and outstanding issues.

Requirements • Hands-on experience with a D2C brand, online seller or e-commerce fulfilment operation.
Familiarity with Shopify, Shiprocket or similar platforms is preferred.
Basic Excel or Google Sheets skills.
Accuracy with product codes, quantities, labels and records.
Comfort with routine, repetitive tasks and personally packing orders.
Ability to follow instructions, identify mistakes and communicate issues promptly.

📌 E Commerce Operations Executive Ernakulam
🏢 Duomodo Ecom
📍 Ernakulam