15 Sep
|
Infopro Learning
|
Noida
15 Sep
Infopro Learning
Noida
Learning Operations Manager | Onsite - Noida, India | Open to India-based candidates only
Position Type: Full time employee
Location: Onsite - Noida, India
Our learning operations for a large-scale UAE client program need someone who can run the administrative engine behind the scenes: scheduling, contractor and vendor support, onboarding, and day-to-day coordination across multiple sites. This role owns that operation end to end and leads the teams who deliver it.
What you'll do
- Oversee administration and coordination across the account's learning operations, setting service standards and monitoring performance against SLAs
- Manage training scheduling across multiple UAE sites, working through onsite Training Coordinators to resolve conflicts and balance capacity
- Own vendor management and Employer of Record (EOR) administration
- Run onboarding for new joiners and contractor trainers, including access, equipment, and induction
- Coordinate contractor support and manage contractor performance, quality, and compliance
- Set up and run triage for learning operations mailboxes, keeping response times on track and escalating complex issues appropriately
- Maintain administrative compliance, documentation, and audit readiness
- Lead and develop the Training Coordinator and LMS Administrator teams
📌 Learning Operations Manager | Onsite - Noida, India | Open to India-based candidates only
🏢 Infopro Learning
📍 Noida