14 Sep
|
Royal Enfield - Roverz Motors
|
Alappuzha
14 Sep
Royal Enfield - Roverz Motors
Alappuzha
We are looking for an experienced and responsible Floor Supervisor – Service to oversee the day-to-day activities of the service floor. The candidate will be responsible for coordinating technicians, monitoring job progress, ensuring quality work, and maintaining smooth service operations.
Key Responsibilities
Supervise and coordinate the daily activities of the service floor.
Allocate jobs to technicians based on workload and expertise.
Monitor the progress of repair and service jobs to ensure timely completion.
Ensure all service jobs are carried out according to company standards.
Coordinate with Service Advisors and Technicians for smooth workflow.
Inspect completed jobs and ensure proper quality before vehicle delivery.
Identify technical or service-related issues and coordinate for timely resolution.
Monitor technician productivity and work efficiency.
Ensure proper usage and handling of tools and equipment.
Maintain cleanliness, discipline, and safety standards on the service floor.
Support the Service Manager in achieving service targets and customer satisfaction.
Assist in handling technical complaints and resolving service-related issues.
Ensure vehicles are properly handled and protected during the service process.
Maintain proper communication between the service team and management.
Prepare or support daily service reports and productivity updates.
Requirements
Service experience is mandatory.
Previous experience in an automobile/two-wheeler service department is preferred.
Valuable knowledge of service operations and workshop procedures.
Robust team coordination and leadership skills.
Ability to manage technicians and handle multiple jobs efficiently.
Valuable communication and problem-solving skills.
Ability to work under pressure and meet service targets.
Basic knowledge of service-related documentation and reporting.
Preferred Candidate Candidates with experience as a Floor Supervisor, Workshop Supervisor, Senior Technician, Service Advisor, or similar service-related position are preferred.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Floor Supervisor Alappuzha
🏢 Royal Enfield - Roverz Motors
📍 Alappuzha