Job Role: Front Office Executive

Department: Front Office / Operations

Experience: 5 years

Location: Multiple locations (Need to be versatile with Pan India)

About the Organization We believe exceptional hospitality begins at the front desk. Our teams are empowered to take ownership, deliver service excellence, and build long-lasting guest relationships in a fast-paced and people-driven environment.

Role Overview The Front Office Executive oversees daily front office activities, ensures service quality, and supports the front office team in delivering consistent guest experiences.

Responsibilities Manage daily front office operations and guest handling Ensure smooth check-in/check-out and reservation processes Address guest concerns and ensure timely resolution Train and guide Front Office Associates Coordinate with housekeeping, F&B;, and maintenance teams Monitor service quality and guest satisfaction scores Prepare daily reports and maintain shift handovers Ensure SOPs and brand standards are followed





Qualifications 5 years of front office experience in hospitality Robust communication and interpersonal skills Hands-on experience with PMS and billing systems Ability to handle pressure and multitask Leadership mindset with attention to detail Requirements: Degree in Hotel Management or Hospitality Some experience in hotel operations Robust leadership, financial, and communication skills

Benefits: Free Accommodation Food PF & Medical Insurance, Attractive salary with growth opportunities opportunities

Pay: ₹28,000.00 - ₹30,000.00 per month

Advantages
Flexible schedule
Food provided
Health insurance
Life insurance
Paid sick time
Provident Fund

Application Question(s):
Current In hand Salary
Expected In hand Salary
Are you an immediate joiner?

Education:
Diploma (Preferred)

Work Location: In person

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