Key Responsibilities
Customer Reception & Greeting: Receive vehicle owners, drivers, and fleet managers arriving at the service center with a qualified attitude.
Service Appointment & Gate Entry Management: Manage appointment schedules via the Ashok Leyland Care / Dealer Management System (DMS) and log vehicle gate-in details.
Customer Routing: Guide customers to the designated Service Advisors (SAs) or Customer Relationship Officers (CROs) based on vehicle issues.
Call Handling & Follow-ups: Manage incoming calls regarding service status, book routine maintenance appointments, and answer basic service inquiries.
Customer Waiting Area Maintenance: Ensure the customer lounge/reception area is clean, well-organized, and equipped with amenities for long-distance drivers waiting for vehicle service.
Administrative & Billing Support: Support the job card desk with filing, printing estimate sheets, updating customer contact records, and collecting initial service feedback.

Pay: ₹13,249.61 - ₹20,428.74 per month

Advantages
Commuter assistance
Food provided
Health insurance
Internet reimbursement
Provident Fund

Work Location: In person

📌 Front Office Supervisor Namakkal
🏢 KT Motors Private
📍 Namakkal