Key Responsibilities
Guest Services: Greet guests, handle check-ins and check-outs, assign rooms, issue room keys, and collect payments.
Reservations: Manage recent bookings, changes, and cancellations by phone, email, or online software.
Communication Hub: Coordinate with housekeeping and maintenance to make sure rooms are clean and ready.
Information Provider: Share details about hotel amenities, operating hours, and local attractions.
Problem Solving: Handle guest complaints with a calm and professional attitude.
Administrative Tasks: Maintain accurate logs, process billing, and manage cash transactions.

Required Qualifications
Education: High school diploma or a degree in hotel management.
Skills: Robust verbal and written communication, active listening, and basic math or cash handling.
Technical Knowledge: Familiarity with hotel property management systems (PMS) and basic computer software.
Attributes: Customer-centric attitude, patience, multitasking ability, and willingness to work versatile shifts (including weekends and holidays). [1, 2, 3, 4, 5]

Pay: Up to ₹20,000.00 per month

Benefits
Flexible schedule
Leave encashment

Work Location: In person

📌 Front Office Associate Thoothukudi (India)
🏢 Go2 Hotels u0026 Resorts
📍 India