Guest Relation Executive Indiranagar

Guest Relation Executive Indiranagar

14 Sep
|
Finicity
|
Indiranagar

14 Sep

Finicity

Indiranagar

Can do Attitude, Learning/Growth Mindset, Commitment to Excellence and Dedication is of utmost importance to us.”

Fincity is a financial wellness platform focused on serving consumers through their life’s largest financial decision – buying and financing a home – by enabling “one click” experience. We “sit” at the convergence of proptech and fintech by re-imagining largest asset class – Real Estate and largest industry – Banking.

Responsibilities

Ø Conduct research on leads through internet and other sources to get a positive understanding of the customer profile, establish contact and coordinate their site visit.

Ø Work out strategies to effectively engage with the client, explain the project details and specifications and highlight the benefits to the lead.

Ø Manage the relationship till sale materializes or it reaches a logical conclusion. Thereafter, ensure on-boarding on the loyalty program.

Ø Seek guidance and support from the reporting manager to close the sale. Operate within the price bands approved for the different properties.





Ø For all sales closed ensure process for coordination with internal teams and collection of the booking amount / deposit. Ensure smooth transition for on-going client servicing the CRM team.

Ø Work on generating possible referrals from assigned Priority relationships and other sources.

Ø Contribute to current product ideas and marketing based on learnings and insights acquired in dealing with customer.

Ø Stay updated on product / project status and knowledge. Track and monitor the competition and market trends. Work continuously to improve knowledge and understanding of the field. Share knowledge and information with the team.

Ø Ensure timely updates on sales pipeline on the system. Submit any other reports and updates as required by the reporting manager.

Requirements

Ø Robust negotiation skills.

Ø Excellent analytical skills.

Ø Effective communication skills.

Ø Exceptional customer service skills.

Pay: ₹300,000.00 - ₹600,000.00 per year

Work Location: In person

📌 Guest Relation Executive Indiranagar
🏢 Finicity
📍 Indiranagar

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